Fast forward — people on the frontline make you successful because strategies that work consistently well involve doing stuff for people WITH people (technology can support, but will never be the complete solution).Ok. Now the narrative.Every organization is looking for the ingredient that will give them a competitive advantage; make them standout among their competitors.Common competitive strat

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Why is website maintenance important? Why do you need it? What purpose does it serve? How much should I pay for maintenance? Should I maintain my website myself?  How much time should I invest in website maintenance? Does it make sense to even hire someone? I have a low budget and do not want to spend too much, how do I get my site to work efficiently with minimum cost and maximum return?If you h

Providing superlative service should be a top priority of any young organization, yet few give it the attention that it deserves, and those that do generally don’t deliver it to their new-found customers. In fact in my experience, the majority of businesses hover between providing mediocre service to downright terrible service.  Why do the words (of wanting to exceed the customer’s expectati

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